John Michael Pierobon
2809 North Atlantic Boulevard
Manager of International Technical & Marketing Support,
Fort Lauderdale, Florida 33308
Manager of Training & Education, Multiflow Computer; Branford, CT 1987 to 1990.
Coordinate home office resources to support international distributors and subsidiaries.
Functioned in a matrix management role, reporting to the vice president of sales and marketing.
Provided technical support to international distributors, recommended product enhancements, coordinated software releases and configured and verified system solutions for engineering and scientific computing. Ran engineering application benchmark programs. Proposed and implemented software support tools such as: software tape library, on-line software configuration, on-line bug reporting system, on-line customer bulletin board.
Directed international promotional activities. Created and ran the company's two most successful sales seminars. Organized an
European press tour. Managed trade show activities on three continents. Organized mass mailing of marketing literature to generate sales leads. Developed the product commitment list. Member of the product strategy committee. Opened the European headquarters.
Solely responsible for technical training and customer education. Planned, scheduled, and coordinated technical training for international distributors and domestic customers. Organized technical workshops for the entire technical support staff. Developed and taught UNIX classes (editors, basic, advanced, system administration) to customers.
ACM SIGGRAPH Calendar Editor; 1996 to present.
Maintain the worldwide calendar of computer graphics events.
Member of the ACM Special Discretionary Fund Panel; 1996 to 1999.
SIGGRAPH 1994 International Operations Chair
Increased international attendance by 25%; generating over US$1,000,000 in revenue.
SIGGRAPH 1993 International Operations Chair
Increased international attendance by 32%.