John Michael Pierobon
Director, UNIX Systems,
Latin America and Caribbean Region, Tandem Computers; Hollywood, FL 1994 to 1996.
Developed the UNIX market in Latin America.
Co-authored the company's UNIX plan for FY'96.
Established pricing policy.
Made sales presentations to close business.
Designed and delivered training on products, solutions and competition to motivate sales distribution channels.
Reviewed configuration solutions and answered requests proposals.
Established a porting center, including configuration, policies and procedures, to bring solutions to the UNIX platform.
Technical Support Manager, Silicon Graphics; Fort Lauderdale, FL 1990 to 1993.
Built a team of four members to provide pre and post-sales technical support and training to eleven distributors and subsidiaries in Latin America.
Made technical presentations to customers and at technical seminars and conferences throughout Latin America. Provided answers to technical questions. Prepared configuration solutions for proposal. Ran and won benchmarks which resulted in major sales. Organized several road show seminars in connection with product launches in several countries.
Implemented a support plan whereby distributors could maintain adequate level of spare parts in country to support customers and run profitable maintenance organizations. Provided second level technical support for post-sales issues.
Responsible for all aspects of training for distributors and subsidiaries including: hardware maintenance, programming, product, and sales training.