Measuring Product Quality Exercise

Take a couple of minutes to list three objective and three subjective qualities for each product.

Hamburger

Soap

Vodka

Objective Qualities

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Objective Qualities

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Objective Qualities

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Subjective Qualities

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Subjective Qualities

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Subjective Qualities

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As an end user, how do these qualities meet your needs and expectations for each product?

[QUALITY CHAPTER]

https://pierobon.org/npd/quality/ex_qual.htm

© 2008 John Michael Pierobon

Notes