Questions

• Most useability tests have three sets of questions.
  • Participant profile questions.
    • To validate that the person represented himself or herself correctly when recruited.
  • Questions when the user first sees the product.
    • Initial impressions form a benchmark for comparison.
  • Questions at the end of the session.
    • To get participants' impressions of the product after they have used it.

• The World Wide Web Consortium through its Web Accessibility Initiative offers a comprehensive list of useability testing questions.

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http://pierobon.org/npd/useable/quest.htm

© 2008 John Michael Pierobon

Notes