Effective Communication & Presentation Skills

Course Description

In this two-day hands-on course students learn how to improve their verbal and non-verbal communication skills to build relationships and establish trust. Students also learn how to prepare and make engaging presentations.

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Course Objectives

Upon successful completion of this course, students will be able to:

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Course Benefits

Effective communication & presentation skills are key to business success. In addition to learning how to deal with difficult people, students acquire techniques for connecting with people quickly and easily as well as clearly presenting their ideas. Students also discover their own communication style and learn how to identify the commincation preferences of others. Morale and productivity improve because their personal and professional relationships improve skills and knowledge gained from learning how to effectively comminicate and make memorable presentations.

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Who Should Attend

This course is valuable for anyone who has to communicate or make a presentation to colleages, customers, suppliers, and managers. Anyone who wants to improve their communication skills and get more from their personal and business relationships should attend.

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Prerequisite

None.

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Method Of Instruction

Lecture, role playing, two short interactive quizzes, two humorous and educational short movies, questions and answers, and several hands-on exercises.

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Hands-on Exercises

Throughout this course, students perform a series of extensive hands-on exercises, culminating in an engaging presentation.

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Course Outline

Chapter 1: Communicate With A Clear Purpose Chapter 2: Effective Communication Chapter 3: Establishing Trust Chapter 4: Body Language Chapter 5: Active Listening Chapter 6: Presentation Skills Chapter 7: Preparing The Presentation Chapter 8: The Presentation Itself

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